Guide Service

I. Popular Science Tour Guide Service
1. Service Hotline: 028-83510022
2. Service Hours: 7:30 – 17:30
3. Guide Service Points

South Gate Guide Service Point

West Gate Guide Service Point

4. Notice: Visitors may call 028-83510022 or consult on-site for specific guide service matters.

II. Self-Service Audio Guide Service
1. Price: Entire Park: CNY 30/audio guide/day; Museum Only: CNY 20/audio guide/day; All rentals include complimentary disposable earbuds and a themed souvenir lanyard
2. Service Hotline: 400-090-1168

3. Instructions for Use:
(1) To Rent: Scan the QR code with WeChat or Alipay, then select the number of devices and the language. After completing deposit-free authorization, a pickup code will be generated. Open the cabinet door, then scan the pickup code on the scanner, and the audio guide will pop out automatically, ready for use.
(2) Return: Simply insert the audio guide into an empty slot to complete the return. The service supports cross-kiosk rental and return; devices can be returned to any self-service audio guide kiosk within the Panda Base.
(3) The audio guide supports multiple language options including Chinese and English; it features automatic location-based content playback and manual touch playback, provides a Base map and recommended tour route guidance, and allows you to view various service facilities in the Base (such as restrooms, sightseeing buses, restaurants, etc.).
4. Important Notes: Please take good care of the device. If you encounter any problems during use, please call the service hotline 400-090-1168, and our staff will provide you with detailed answers and assistance.